> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cardops.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Payouts

> How to reconcile platform payouts with your orders

Payouts track the money you receive from selling platforms. Reconciliation matches each payout to the orders it covers, so you can verify that you were paid the correct amount.

## How payouts work

When a platform pays you, the payout covers a batch of orders. Reconciliation is the process of matching those orders to the payout and verifying the amounts add up.

## Creating a payout

Payouts can be created in two ways:

### Automatic via email

If you have [email forwarding](/email-forwarding-setup) configured, CardOps automatically creates payouts when it receives payout notification emails from TCGPlayer or Manapool.

### Manual entry

1. Go to **Payouts** and click **New Payout**
2. Select the **platform** the payout is from
3. Enter the **payout amount** and **date**
4. Click **Save**

## Linking orders to a payout

1. Open the payout detail page
2. Click **Add Orders**
3. Search for and select the orders covered by this payout
4. CardOps calculates the expected total from the linked orders
5. Compare with the actual payout amount

## Reconciliation

After linking all orders, reconcile the payout:

1. Open the payout detail page
2. Review the **balance** — the difference between the payout amount and the sum of linked orders
3. If the balance is **\$0.00**, click **Mark Reconciled**
4. If there's a **discrepancy**, you must acknowledge it before marking as reconciled:
   * Enter a note explaining the discrepancy
   * CardOps records the discrepancy amount for reporting

<Warning>
  CardOps enforces zero-tolerance reconciliation. Any discrepancy — even a single cent — must be acknowledged with a note before the payout can be marked as reconciled. This ensures your records are complete and auditable.
</Warning>

## Discrepancy types

Common reasons for payout discrepancies:

| Discrepancy               | Typical cause                                  |
| ------------------------- | ---------------------------------------------- |
| Payout less than expected | Platform fee adjustments, returns, chargebacks |
| Payout more than expected | Promotional credits, late fee corrections      |
| Rounding differences      | Platform rounds differently than CardOps       |

## Payout statuses

| Status                   | Description                                                           |
| ------------------------ | --------------------------------------------------------------------- |
| **Unreconciled**         | Orders have not been matched to this payout                           |
| **Partially reconciled** | Some orders linked, but not all expected orders are matched           |
| **Reconciled**           | All orders matched and balance verified (or discrepancy acknowledged) |

## Best practices

* **Reconcile regularly** — don't let unreconciled payouts pile up
* **Reconcile chronologically** — work through payouts in date order to avoid confusion
* **Document discrepancies** — even small ones; future you will thank present you
* **Use email forwarding** — automatic payout creation saves time and reduces manual entry errors